Stanley Steemer International Data Breach Litigation

The Court authorized the Notice to inform you about the proposed Settlement with Stanley Steemer. You have legal rights and options that you may act on before the Court decides whether to approve the proposed Settlement. The Notice explains the lawsuit, the Settlement, and your legal rights.

The case is called In re Stanley Steemer International Data Breach Litigation, Case No. 2:23-cv- 03932-SDM-EDP.

Plaintiff claims that Defendant failed to implement and maintain reasonable security measures to adequately protect the PII in its possession and to prevent the Data Incident from occurring.

Defendant denies that it is liable for the claims made in the lawsuit and denies any allegations of wrongdoing. More information about the complaint in the lawsuit can be found on the Documents page of this website, here.

The Court has not decided whether the Plaintiff or Defendant should win this case. Instead, both sides agreed to this Settlement. That way, they can avoid the uncertainty, risks, and expense of ongoing litigation, and Settlement Class Members will be eligible to get compensation now rather than years later—if ever. The Class Representatives and attorneys for the Settlement Class Members, called Class Counsel, agree the Settlement is in the best interests of the Settlement Class Members. The Settlement is not an admission of wrongdoing by the Defendant.

You are part of the Settlement as a Settlement Class Member if you received a notification letter from Stanley Steemer stating that your personal information was or may have been compromised in the Data Incident. Additionally, you are a member of the Employee Subclass if you are/were an employee of Stanley Steemer or a member of the Customer Subclass if you are/were a customer of Stanley Steemer. Settlement Class Members will have been mailed notice of their eligibility. If you are still not sure whether you are included or whether you are a member of the Employee Subclass or Customer Subclass, you can contact the Settlement Administrator by calling 1-888-846-1020 or emailing info@StanleySteemerSettlement.com. This Settlement Class does not include: (1) the judges presiding over this Action, and members of their direct families; (2) Stanley Steemer, its subsidiaries, parent companies, successors, predecessors, and any entity in which Stanley Steemer or its parents have a controlling interest and their current or former officers and directors; and (3) Settlement Class Members who submit a valid a Request for Exclusion prior to the Opt-Out Deadline.

Under the proposed Settlement, Stanley Steemer will pay (or cause to be paid) $700,000 into a Settlement Fund. The Settlement Fund, plus interest accrued thereon, will pay notice and administration costs, Court-approved attorneys’ fees and costs, Court-approved service awards for Class Representatives, and certain Settlement Fund taxes and tax expenses (the “Net Settlement Fund”). The Net Settlement Fund will be used to provide eligible Settlement Class Members with payments and benefits described below. *

Reimbursement for Out-of-Pocket Losses: If you incurred financial losses that are fairly traceable to the Data Incident, you may be eligible to receive reimbursement for ordinary Out-of-Pocket Losses. A claim for reimbursement may include, but is not limited to, the following, provided the expenses were incurred primarily as a result of the Data Incident: (i) unreimbursed costs, expenses, losses, or charges incurred a result of identity theft or identity fraud, falsified tax returns, or other possible misuse of the Settlement Class Member’s personal information; (ii) costs incurred on or after February 10, 2023, associated with purchasing or extending additional credit monitoring or identity theft protection services and/or accessing or freezing/unfreezing credit reports with any credit reporting agency; and (iii) other miscellaneous expenses incurred related to any Out-of-Pocket Loss such as notary, fax, postage, copying, mileage, and long-distance telephone charges. Claims for Out-of-Pocket Losses are subject to a $10,000 .00 cap, which is aggregated with a claim for a Pro Rata Cash Payment.

Pro Rata Cash Payment: In addition to a claim for reimbursement of Out-of-Pocket Losses, all Settlement Class Members may file a claim for a Pro Rata Cash Payment. Claims for a Pro Rata Cash Payment are capped at a maximum of $100.00 for Employee Subclass Members and $50.00 for Customer Subclass Members.

Confirmatory Discovery: Defendant has also agreed to provide documents and information to Class Counsel showing that it has taken data security measures to remedy the issues that led to the Data Incident and has implemented other business practices to help ensure information security.

* If the benefits claimed by all Settlement Class Members meets or exceeds the amount of the Net Settlement Fund, then the payments and/or benefits for your claim may be reduced pro rata by the Settlement Administrator so that the aggregate cost of all payments and benefits does not exceed the amount of the Net Settlement Fund.

For complete details, please see the Settlement Agreement, whose terms control, available here.

To qualify for a Settlement benefit, you must complete and submit a Claim Form.

Settlement Class Members who want to submit a Claim must fill out and submit a Claim Form online or by mail to the Settlement Administrator. Claim Forms are available here or by calling 1-888-846-1020.

All Claim Forms must be submitted no later than April 28, 2025.

The hearing to consider the fairness of the Settlement is scheduled for May 27, 2025. If the Court approves the Settlement, eligible Settlement Class Members whose claims were approved by the Settlement Administrator will be sent payment after all appeals and other reviews, if any, are completed. Please be patient.

Yes, the Court has appointed Andrew Shamis of Shamis & Gentile, P.A. and Raina Borrelli of Strauss Borrelli PLLC as “Class Counsel” to represent you and all Settlement Class Members. You will not be charged for these lawyers. You can ask your own lawyer to appear in Court for you at your own expense if you want someone other than Class Counsel to represent you.

To date, Class Counsel has not received any payment for their services in conducting this litigation on behalf of the Settlement Class and has not been paid for their out-of-pocket expenses. Class Counsel will ask the Court for an award of attorneys’ fees not to exceed $233,333.33, which was incurred in connection with the Action, plus reimbursement of costs not to exceed $20,000.00. Such sums as may be approved by the Court will be paid from the Settlement Fund.

Class Counsel will also request a service award of $4,000.00 per Plaintiff, for a total of $8,000.00, to be paid from the Settlement Fund.

The Court will determine the proper amount of any attorneys’ fees, costs, and expenses to award Class Counsel and the proper amount of any service awards to Plaintiffs.

Class Counsel will file their request for attorneys’ fees, costs, and expenses and service awards for Plaintiffs with the Court, which will also be posted on the Settlement Website.

If you do not exclude yourself from the Settlement, you will not be able to sue Stanley Steemer about the Data Incident, and you will be bound by all decisions made by the Court in this case, the Settlement, and its included Release. This is true regardless of whether you submit a Claim Form. However, you may exclude yourself from the Settlement (see FAQ 13). If you exclude yourself from the Settlement, you will not be bound by any of the Released Claims, which are described in the Settlement Agreement, located here.

If you do nothing, you will receive no benefits under the Settlement. You will be in the Settlement Class, and if the Court approves the Settlement, you will also be bound by all orders and judgments of the Court, the Settlement, and its included Release. Unless you exclude yourself, you won’t be able to file a lawsuit or be part of any other lawsuit against Stanley Steemer for the claims or legal issues released in this Settlement.

If you exclude yourself from the Settlement, you will receive no benefits under the Settlement. However, you will not be in the Settlement Class and will not be legally bound by the Court’s judgments related to the Settlement Class and Stanley Steemer in this class action lawsuit.

You can ask to be excluded from the Settlement. To do so, you must send a written notification to the Settlement Administrator stating that you want to be excluded from the Settlement in In re Stanley Steemer International Data Breach Litigation, Case No. 2:23-cv-03932-SDM-EPD. Your written notification must include: (1) the name of the proceeding; (2) your full name and current address; (4) your signature; and (5) the words “Request for Exclusion” or a comparable statement that you wish not to participate in the Settlement at the top of the communication. You must mail your Request for Exclusion, postmarked no later than April 28, 2025, to the following address:

Stanley Steemer Data Incident
Exclusions
P.O. Box 2088
Portland, OR 97208-2088

You cannot exclude yourself by phone or email. Any individual who wants to be excluded from the Settlement must submit his or her own exclusion request. No group opt outs shall be permitted.

No. Unless you exclude yourself, you give up any right to sue Stanley Steemer for the claims or legal issues released in this Settlement, even if you do nothing.

If you do not exclude yourself from the Settlement Class, you can object to the Settlement if you do not agree with any part of it. You can give reasons why you think the Court should deny approval by filing an objection. To object, you must mail a written objection to the Settlement Administrator stating that you object to the Settlement in In re Stanley Steemer International Data Breach Litigation, Case No. 2:23- cv-03932-SDM-EPD.

The objection must be in writing and be personally signed by you or your attorney. The written objection must include: (i) the name of the proceeding; (ii) the Settlement Class Member’s full name, current mailing address, and telephone number; (iii) a statement that states with specificity the grounds for the objection, as well as any documents supporting the objection; (iv) a statement as to whether the objection applies only to the objector, to a specific subset of the Settlement Class, or to the entire Settlement Class; (v) the identity of any attorneys representing the objector; (vi) a statement regarding whether the Settlement Class Member (or his/her attorney) intends to appear at the Final Approval Hearing; (vii) a list of all other matters in which the objecting Settlement Class Member and/or his/her attorney has lodged an objection to a class action settlement; and (viii) the signature of the Settlement Class Member or the Settlement Class Member’s attorney.

You must mail your objection to the Settlement Administrator at P.O. Box 2088, Portland, OR 97208-2088, postmarked no later than April 28, 2025.

Objecting simply means telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement Class is telling the Court that you do not want to be part of the Settlement Class. If you exclude yourself, you have no basis to object because the case no longer affects you.

The Court will hold the Final Approval Hearing on May 27, 2025, at the Courthouse located at the United States District Court for the Southern District of Ohio, at the Courthouse located at 85 Marconi Boulevard, Columbus, Ohio 43215. The purpose of the hearing is for the Court to determine whether the Settlement is fair, reasonable, adequate, and in the best interests of the Settlement Class. At the hearing, the Court will hear any objections and arguments concerning the fairness of the proposed Settlement, including those related to the amount requested by Class Counsel for attorneys’ fees, costs, and expenses and the service awards to Plaintiffs.

The location, date, and time of the Final Approval Hearing are subject to change by Court order. Any changes will be posted on the Settlement Website or through the Court’s publicly available docket. You should check the Settlement Website to confirm the date and time have not been changed.

No. Class Counsel will answer any questions the Court may have, but you are welcome to attend the hearing at your own expense. If you send an objection, you don’t have to come to Court to talk about it. If your written objection was filed or mailed on time and meets the other criteria described in the Settlement, the Court will consider it. However, you may appear on your behalf or pay a lawyer to attend on your behalf to assert your objection.

Yes. If you do not exclude yourself from the Settlement Class, you (or your attorney) may appear and speak at the Final Approval Hearing concerning any part of the proposed Settlement.

The Notice and this website only summarize the proposed Settlement. More details are contained in the Settlement Agreement, which can be obtained on the Documents page of this website, here, or by writing to Stanley Steemer Data Incident, Settlement Administrator, P.O. Box 2088, Portland, OR 97208-2088.

PLEASE DO NOT CALL THE COURT, THE CLERK OF THE COURT, THE JUDGE, OR THE DEFENDANT WITH QUESTIONS ABOUT THE SETTLEMENT OR CLAIMS PROCESS.